We ship across the United States via USPS Ground. We generally try to fulfill orders within 1-2 days from the time of ordering.
All packages are inspected for quality before leaving our warehouse. If your package is damaged in transit, you must contact us within 48 hours of delivery and provide photo documentation.
All orders ship with instructions for the driver to leave the package upon delivery.
We understand packages can get lost in transit, but we will not be responsible for shipments where the tracking information indicates “delivered”.
Customers are responsible for entering their correct shipping address. (We know this seems obvious, but we have to say it.)
Big World Brands LTD
Accent Business Park
Kwadestraat 149 bus 0.1
8800 Roeselare, Belgium